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“The World’s First Global On Board Courier Network.
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Assessment Information
Have you ever been convicted of a crime?
Yes
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Do you have a SmartPhone with international roaming capabilities?
Yes
No
Do you have a valid credit card capable of being used internationally?
Yes
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How comfortable are you with using mobile applications (apps)?
I am a daily user
I am an intermediate user
I hardly use the apps on my smartphone
I do not own a smartphone and therefore never use apps
How would you describe your travelling experience?
I am a frequent flyer
I fly or travel once or twice a year
I hardly travel and have been onboard an aircraft not more then 5 times in my life
I have never travelled or been in an aircraft before in my life
Scenario 1: You are in a bar when you receive a message from Wings asking if you could fly to Italy for the delivery of an automotive part. If you were to accept this mission you would have to leave within 3 hours and you would be back the day after, which means that you have to make some changes in your planning. You
Reply to the message by saying you are unable to accept this consignment as it would interfere with your current planning.
Accept the mission. Sure you have to change your schedule but you enjoy the unexpected.
* Scenario 2: You are in a college / university class when you receive a message from Wings asking if you could fly to Venezuela to deliver an airplane part at Simon Bolivar International Airport.
Accept the mission and choose to stay some extra days in Caracas, Venezuela as it would give you some time to discover the city
Completely stress out because you would like to accept the consignment but unfortunately you are in class right now and do not know how you would make this fit in your schedule. You politely decline the offer.
Directly decline the mission as you do not skip or cut class for anything.
Scenario 3: You are on a mission for Wings when you miss your flight because the part which you are transporting has not arrived yet. You communicate this with the logistics back office and they assure you that this kind of thing can happen within the on-board courier field. You have to change your ticket at the airline counter. An additional charge has to be paid directly in order to get this done. You react to this situation:
By remaining calm, there’s not much you can do about the situation anyway. You call or send text messages to the logistics back office in order to keep them informed of the situation.
Panic, you immediately think that this might have been your fault. And now what? The whole flight schedule has changed, you might have to pay for the flight change, new hotel bookings have to be made. The whole consignment is a mess from now on. Going further with this consignment is hard for you.
A bit of both, you panic at first as this whole situation is new to you and you have no idea how to go about plan B. But you decide to calm down as it was through no fault of your own. You inform the logistics back office and let them guide you through plan B.
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